Enatega App: Order History Bug & Order Number Issues

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Enatega Customer Application Bug in Order History

Hey guys! Let's dive into a quirky bug found in the Enatega Customer Application that's causing some head-scratching moments with the order history. This issue, reported under the category of hector-jewell, full-stack-flower-delivery-app, involves the app displaying an old order from "The Dessert Table" in the current order history, and messing up the order numbers. Sounds like a mix-up at the digital counter, right? Letā€™s get into the details and see how to reproduce this issue, expected behavior, and other details.

Describe the Bug

Alright, so hereā€™s the deal: Enatega customer application order history bug emerges when a customer places a new order from any restaurant on the app. Instead of showing the details of the new, current order, the order history stubbornly displays information from a very old order specifically from a restaurant called ā€œThe Dessert Table.ā€ Imagine ordering a pizza and seeing your past dessert order pop up ā€“ confusing, to say the least!

But wait, thereā€™s more! The bug doesn't stop there. After placing a new order, the current order number gets overwritten with the previous order number. This means that customers are unable to correctly track their current orders. This issue makes order tracking a nightmare for Enatega users. Identifying and rectifying this glitch is crucial to ensure a seamless and reliable user experience. It also undermines trust and satisfaction as customers rely on accurate and up-to-date information to manage their purchases. Addressing this issue would not only resolve the immediate problem but also enhance the overall quality and usability of the Enatega application.

To summarize, the Enatega customer application order history bug has two key components. The first is displaying an incorrect, old order. The second is altering the current order number to a previous one, which both significantly impact user experience and reliability of the application. Pinpointing and fixing this bug is essential for maintaining user satisfaction and confidence in the Enatega platform.

To Reproduce

Okay, so you want to see this bug in action? No problem! Hereā€™s how you can reproduce the behavior:

  1. Go to ā€˜Enatega Customer Applicationā€™: Fire up that Enatega Customer Application on your device.
  2. Click on any of the restaurant: Pick any restaurant that tickles your fancy and tap on it.
  3. Place an order: Go ahead and place an order like you normally would. Get those goodies coming!
  4. Go to the profile menu button: Head over to your profile menu. It's usually a little icon representing you.
  5. Select Order History under My Orders: Once in the profile menu, find the 'Order History' option under 'My Orders' and give it a tap.
  6. Check Current Orders details and match its order number with your order which is in progress: Now, check the details of your current order and see if the order number matches the one from the order you just placed. Spoiler alert: It probably won't!

Following these steps should reliably reproduce the Enatega customer application order history bug. This will help developers and testers confirm the issue and ensure that the fix is effective. Accurate reproduction steps are crucial for efficient debugging and resolution. By consistently reproducing the bug, the development team can systematically address the underlying causes and implement a robust solution.

Expected behavior

Ideally, when a user navigates to the ā€œCurrent Orderā€ section, they should see only the details of the orders that are currently in progress. The information displayed should accurately reflect the specifics of the active order. This includes the correct order number, items ordered, restaurant name, and real-time status updates. Itā€™s all about making sure the user has a clear and precise view of their ongoing transaction.

In other words, under ā€œCurrent Order,ā€ the app should display the details of the current/in-progress orders, not previous orders. The order details must also match the current order, accurately reflecting what the user has just placed. This clarity helps users track their order from placement to delivery without any confusion.

Ensuring that the app behaves as expected improves user trust and satisfaction. When customers can rely on the app to provide accurate information, they are more likely to continue using it and recommend it to others. This level of reliability is essential for maintaining a positive user experience and supporting the overall success of the Enatega platform. Therefore, resolving this Enatega customer application order history bug is a critical step in enhancing the appā€™s usability and dependability.

Screen Recording

Please note that due to limitations, I cannot directly display the video. The attached file provides a visual demonstration of the bug in action. The video clearly illustrates the steps to reproduce the bug and showcases the incorrect order information being displayed in the order history. This visual evidence is invaluable for developers as it offers a real-time view of the issue, aiding in quicker diagnosis and resolution.

The screen recording also highlights the discrepancies between the actual order placed and the information shown in the ā€œCurrent Orderā€ section. This side-by-side comparison underscores the urgency of addressing this bug to prevent further user confusion and frustration. The visual aid serves as a concrete example of how the bug impacts the user experience, thereby emphasizing the importance of a swift and effective fix. Therefore, the availability of this screen recording is a significant asset in the bug-fixing process, ensuring a more accurate and efficient solution.

Smartphone Information

Here's the information about the device where the bug was observed:

  • Device: Infinix Hot 50
  • OS: Android
  • Browser: Application
  • Version: 22

Having this information is crucial for the developers to replicate the environment in which the bug occurred. Different devices and operating systems can sometimes behave differently, so knowing the specific device (Infinix Hot 50), OS (Android), and application version (22) helps narrow down the possible causes of the issue. This level of detail allows the development team to create a testing environment that closely matches the userā€™s setup, increasing the chances of identifying and fixing the Enatega customer application order history bug effectively.

Moreover, this information assists in identifying whether the bug is specific to certain devices or operating system versions. For example, if the bug is only reproducible on the Infinix Hot 50 running Android version 22, the developers can focus their efforts on addressing compatibility issues within that particular configuration. This targeted approach can save time and resources, leading to a more efficient resolution of the problem. Therefore, providing detailed device information is an essential step in the bug reporting process, facilitating a quicker and more accurate fix.

By collecting detailed information about the device, operating system, browser, and version, you empower the developers to conduct thorough testing and debugging. This ensures that the fix is not only effective but also compatible with the specific environment in which the bug was originally observed. In the long run, this proactive approach contributes to a more stable and reliable application, enhancing user satisfaction and trust. So, always remember to include comprehensive device information when reporting bugs ā€“ it makes a world of difference!

In summary, addressing the Enatega customer application order history bug is vital for maintaining a smooth and reliable user experience. Accurate reproduction steps, clear descriptions of expected behavior, and detailed device information all play a crucial role in resolving this issue efficiently. Let's hope the Enatega team squashes this bug soon!