Enatega App: Showing Old Order On New Order Placement

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Enatega Customer Application: Displaying Old Order Details on New Order Placement

Introduction

Hey guys! Let's dive into a peculiar bug in the Enatega Customer Application. It seems like when a customer adds a new order to their cart, the app briefly flashes the details of the previous order. This can be confusing and might lead to some serious head-scratching for your users. In this article, we will discuss in detail this bug, its steps to reproduce, and the expected behavior, ensuring a smooth and reliable experience for Enatega app users.

Bug Description

So, what's the deal? Basically, when a customer places a new order using the Enatega Customer Application, for a few fleeting seconds, the app displays the details – order number/ID and price – from a previous order. Imagine the confusion! It’s like ordering a pizza and seeing the details of that burger you ordered last week. This glitch can cause users to question if their new order was processed correctly or if they’re seeing outdated information. To ensure user trust and prevent order mix-ups, it’s essential to address this issue promptly and provide customers with accurate and up-to-date order details every time they place an order.

This bug occurs right after the customer clicks the "Place Order" button. For a brief moment, the order confirmation screen shows details from a prior transaction before updating to the correct information. This can be quite jarring for the user, making them question whether their current order has been processed correctly. A seamless ordering experience is crucial for maintaining customer satisfaction and trust, and this visual glitch can undermine that trust.

Steps to Reproduce

Alright, let’s get technical and figure out how to make this bug pop up. Follow these steps, and you’ll see what we’re talking about:

  1. Go to the Enatega Customer Application: Fire up the app on your phone or emulator.
  2. Select a Restaurant: Pick any restaurant from which you want to order. It’s time to satisfy those cravings!
  3. Add Food to Your Cart: Browse the menu and add some delicious items to your cart. The more, the merrier!
  4. Proceed to Checkout: Once you’ve filled your cart, head to the checkout page.
  5. Fill Required Fields: Enter all the necessary information, like your delivery address and payment method.
  6. Place Your Order: Hit that “Place Order” button with anticipation.
  7. Observe the Error: Now, here’s where you need to pay close attention. Immediately after placing the order, keep your eyes peeled on the order number, order details, and total amount displayed on the screen. For a brief moment, you’ll likely see the details from a previous order flashing before the correct information appears. It’s like a magic trick, but not the good kind!

By following these steps, anyone can reproduce the bug and witness the temporary display of previous order details. This makes it easier for developers to pinpoint the exact moment the issue occurs and to understand the context in which it arises. Accurate reproduction steps are crucial for efficient debugging and ensuring that the fix addresses the root cause of the problem.

Expected Behavior

Now, let's talk about how things should work. When a user places a new order, the application should display the correct and most up-to-date order number, details, and total amount without any flickering or display of previous order information. Imagine the peace of mind knowing that what you see is exactly what you ordered! The ideal behavior ensures clarity and builds confidence in the app's reliability. This not only enhances the user experience but also minimizes potential confusion and support inquiries.

The user should immediately see the confirmation screen with the correct order details. There should be no momentary display of old order information. This expectation aligns with standard e-commerce practices, where order confirmations are accurate and reflective of the current transaction. A smooth and error-free order confirmation process is key to maintaining user trust and encouraging repeat business. Ensuring the correct behavior is crucial for providing a professional and user-friendly experience.

Visual Evidence: Screenshots and Video

To provide concrete evidence of the bug, a video (ezyZip.1.mp4) has been included, showcasing the glitch in action. This visual aid helps developers and stakeholders understand the issue more clearly and facilitates targeted debugging efforts. Screenshots can also be beneficial in highlighting specific instances of the bug, such as the exact moment when the incorrect order details are displayed. Visual documentation is invaluable for effective communication and ensures that everyone is on the same page regarding the nature and scope of the bug.

The provided video illustrates the temporary display of the previous order’s information, including the order number and total amount, before the correct details for the new order appear. This visual evidence underscores the importance of addressing the bug to avoid user confusion and maintain the app's credibility. By seeing the issue firsthand, developers can better understand the impact on the user experience and prioritize the necessary fixes. High-quality visual documentation can significantly expedite the debugging process and lead to quicker resolution times.

Device and OS Information

  • Device: [e.g., Infinix Hot 50]
  • OS: [e.g., 14]

It’s important to note the device and operating system on which the bug was observed. This information helps in narrowing down the potential causes of the issue, as bugs can sometimes be specific to certain device models or OS versions. Including these details in the bug report ensures that developers can replicate the issue in a similar environment and effectively troubleshoot the problem. This also aids in identifying any compatibility issues or platform-specific errors that may be contributing to the bug.

Providing the device and OS information is a crucial step in bug reporting and facilitates a more targeted and efficient debugging process. It allows developers to focus their efforts on the specific environments where the bug is occurring, leading to quicker resolutions and improved app stability. Ensuring that all relevant technical details are included in the bug report helps maintain a high level of quality and reliability in the application.

Conclusion

So, there you have it, folks! The Enatega Customer Application has a little hiccup when displaying order details immediately after a new order is placed. By following the steps to reproduce and understanding the expected behavior, developers can work towards squashing this bug and providing a smoother, more trustworthy experience for Enatega users. Let's make sure everyone sees the right order details every time! Addressing this bug promptly will enhance user satisfaction and maintain the app's reputation for reliability. The goal is to ensure that each customer has a seamless and accurate order confirmation experience, building confidence in the Enatega platform. A well-functioning order confirmation process is essential for customer retention and overall success of the application.