Service Animals: Can Landlords Charge Extra?

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Can a Landlord Charge for a Service Animal?

Hey there, understanding the rules around service animals and housing can be tricky. So, can landlords charge extra for these amazing animals that assist people with disabilities? The short answer is generally no, but let's dive into the details to give you a complete picture.

Understanding the Basics of Service Animals

Before we get into the nitty-gritty of fees and charges, it's important to clarify what exactly a service animal is. Under the Americans with Disabilities Act (ADA), a service animal is defined as a dog that has been individually trained to perform specific tasks for a person with a disability. These tasks must be directly related to the person's disability. For instance, a service animal might guide someone who is blind, alert someone who is deaf, pull a wheelchair, or even detect the onset of a seizure.

It's also worth noting the difference between service animals and emotional support animals (ESAs). While both provide assistance, they are not the same under the law. Service animals receive specific training to perform tasks, while ESAs offer comfort and emotional support through their presence. This distinction is crucial because the rules regarding housing and fees differ significantly between the two.

The Fair Housing Act and Service Animals

The Fair Housing Act (FHA) is a federal law that prohibits discrimination in housing based on race, color, religion, sex, national origin, familial status, and disability. This law plays a significant role in determining whether a landlord can charge extra for a service animal. Under the FHA, housing providers are required to make reasonable accommodations for people with disabilities. A reasonable accommodation is a change, exception, or adjustment to a rule, policy, practice, or service that may be necessary for a person with a disability to have equal access to and enjoyment of a dwelling.

Allowing a service animal to live with a person with a disability is generally considered a reasonable accommodation. Landlords cannot refuse to rent to someone simply because they have a service animal, and they cannot impose different rules or requirements on tenants with disabilities compared to other tenants. This principle is central to ensuring that people with disabilities have equal housing opportunities.

No Extra Fees or Rent for Service Animals

Now, let's get to the main question: Can a landlord charge extra fees or rent for a service animal? The answer, under most circumstances, is a resounding no. The Fair Housing Act prohibits landlords from charging extra rent, fees, or deposits for service animals. These animals are not considered pets, and therefore, pet-related fees do not apply to them. Think of it this way: a service animal is considered an extension of the person with a disability, similar to a wheelchair or other assistive device. You wouldn't charge someone extra to use a wheelchair in their apartment, would you?

This protection applies even if the landlord has a strict "no pets" policy. The Fair Housing Act supersedes such policies when it comes to service animals. Landlords must make an exception to allow the service animal to live in the dwelling.

When Can a Landlord Charge for Damages?

While landlords can't charge upfront fees or extra rent for service animals, they are not entirely without recourse. If a service animal causes damage to the property, the tenant is responsible for covering the costs, just like any other tenant would be responsible for damages they cause. For example, if the service animal damages the carpet or furniture, the landlord can charge the tenant for the repairs or replacement. However, the charges must be reasonable and consistent with what the landlord would charge any other tenant for similar damage.

It's important to note that normal wear and tear is not considered damage. Landlords cannot charge tenants for the ordinary effects of living in a dwelling, such as minor scuffs on the walls or slightly worn carpets. The damage must be beyond normal wear and tear to justify charging the tenant.

Documentation and Verification

Landlords are allowed to request some documentation to verify that an animal is indeed a service animal. However, they cannot ask for detailed medical records or inquire about the specific nature of the person's disability. The permissible inquiries are limited to:

  1. Is the animal required because of a disability?
  2. What work or task has the animal been trained to perform?

If the answers to these questions confirm that the animal is a service animal, the landlord must provide reasonable accommodation. Landlords cannot demand proof of certification or training. The ADA and FHA do not require service animals to be certified or registered.

However, if the disability or the need for the animal is not readily apparent, the landlord may request documentation from a qualified professional, such as a doctor or therapist, to verify the disability and the animal's role in mitigating its effects.

Emotional Support Animals (ESAs) vs. Service Animals

It's crucial to distinguish between service animals and emotional support animals (ESAs). While both provide assistance, the legal protections for them differ. Service animals are covered by the Americans with Disabilities Act (ADA) and the Fair Housing Act (FHA), granting them broader rights, including the right to accompany their handlers in public places and housing, even where pets are generally prohibited.

Emotional support animals, on the other hand, primarily receive protection under the Fair Housing Act. Landlords must provide reasonable accommodation for ESAs, but they are not subject to the same rules as service animals in public spaces. Additionally, some states have enacted laws that limit the rights of ESAs in housing. For instance, a landlord may be able to deny an ESA if it poses a direct threat to the health or safety of others or causes substantial physical damage to the property.

What to Do If a Landlord Charges Illegal Fees

If a landlord attempts to charge you extra fees or rent for your service animal, it's essential to know your rights and take appropriate action. Here are some steps you can take:

  1. Educate the Landlord: Start by politely explaining the law to your landlord. Many landlords may not be fully aware of the Fair Housing Act and the rights of people with service animals. Provide them with information and resources about the law.
  2. Document Everything: Keep a record of all communication with your landlord, including emails, letters, and conversations. Note the dates, times, and details of each interaction. This documentation can be valuable if you need to file a complaint.
  3. File a Complaint: If the landlord refuses to comply with the law, you can file a complaint with the U.S. Department of Housing and Urban Development (HUD). HUD investigates complaints of housing discrimination and can take action against landlords who violate the Fair Housing Act.
  4. Seek Legal Assistance: Consult with an attorney who specializes in fair housing law. An attorney can advise you on your rights and options and represent you in legal proceedings if necessary.

Conclusion

So, to wrap it up, landlords generally cannot charge extra fees or rent for service animals. These animals are essential for people with disabilities and are protected under the Fair Housing Act. While landlords can charge for damages caused by a service animal, they cannot impose upfront fees or deny housing based on the presence of a service animal. Knowing your rights and taking appropriate action can help ensure that you and your service animal have equal access to housing opportunities.

Stay informed, stand up for your rights, and remember that a service animal is more than just a pet – it's a vital part of someone's independence and well-being.